### PRELIMINARY INFORMATION FORM

 

**1. SUBJECT**

 

The subject of this Sales Contract Preliminary Information Form is to inform the parties about their rights and obligations regarding the sale and delivery of the product/products specified below, which the SELLER sells to the ORDERER/BUYER, in accordance with the provisions of the Law on Consumer Protection No. 6502 - Regulation on Distance Contracts (OG:27.11.2014/29188). By accepting this preliminary information form, the BUYER accepts in advance that they will be under the obligation to pay the price of the order and any additional fees, such as shipping costs and taxes, if applicable.

 

**2. SELLER INFORMATION**

 

Company Name: {_saticiunvan_}  

Address: {_saticiadres_}  

Phone: {_saticitelefon_}  

Fax: {_saticifax_}  

Email: {_saticimail_}

 

**3. BUYER INFORMATION** (Hereinafter referred to as the BUYER)

 

Recipient: {_aliciad_} {_alicisoyad_}  

Delivery Address: {_teslimatadresi_}  

Phone: {_alicitelefon_}  

Email/Username: {_alicimail_}

 

**4. PRODUCT/PRODUCTS INFORMATION OF THE CONTRACT**

 

4.1. The main characteristics of the goods/products/services (type, quantity, brand/model, color, number) are available on the SELLER’s website. You can review the main characteristics of the product during the campaign period. The campaign is valid until the specified date.

 

4.2. The listed prices and promises on the site are the sales prices. Announced prices and promises are valid until they are updated and changed. Prices announced for a certain period are valid until the end of the specified period.

 

4.3. The sales price, including all taxes, of the contractual goods or services, is shown in the table below.

 

{_urunbilgileri_}

 

Shipping Fee: {_kargo_}

 

Payment Method and Plan: {_odemesekli_}

 

{_odemetablosu_}

 

Delivery Address: {_teslimatadresi_}  

Person to be Delivered: {_aliciad_} {_alicisoyad_}  

Invoice Address: {_faturaadresi_}  

Order Date: {_tarih_}  

Delivery Method: {_kargoadi_}  

The shipping cost, which is the shipping fee of the product, will be paid by the BUYER.

 

**5. GENERAL PROVISIONS**

 

5.1. The BUYER declares that they have read the preliminary information about the basic characteristics, sales price, payment method, and delivery related to the product subject to the contract on the SELLER's website and given the necessary confirmation in the electronic environment. The BUYER accepts, declares, and undertakes that they have obtained the correct and complete information about the address, basic characteristics of the ordered products, prices including taxes, payment, and delivery information required to be given by the SELLER to the BUYER before the conclusion of the distance sales contract by confirming this preliminary information in the electronic environment.

 

5.2. Each product subject to the contract will be delivered to the BUYER or the person and/or institution at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's residence, not exceeding the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.

 

5.3. The SELLER accepts, declares, and undertakes to deliver the contractual product completely, in accordance with the specifications stated in the order, with any documents required for the job, such as warranty certificates and user manuals, if any, and to perform the job properly, free of any defects, in accordance with the requirements of the legal legislation, in accordance with the standards, within the principles of accuracy and honesty, preserving and improving the service quality, showing the necessary care and attention during the performance of the job, and acting with caution and foresight.

 

5.4. The SELLER can supply a different product of equal quality and price to the BUYER, provided that they inform the BUYER and explicitly obtain their approval before the expiry of the performance obligation arising from the contract.

 

5.5. If the SELLER fails to fulfill its contractual obligations due to the impossibility of fulfilling the ordered product or service, the SELLER accepts, declares, and undertakes to inform the consumer in writing within 3 days from the date of learning about this situation and to refund the total price to the BUYER within 14 days.

 

5.6. The BUYER accepts, declares, and undertakes that they will confirm this Preliminary Information Form electronically for the delivery of the contractual product, and if for any reason the contractual product price is not paid and/or canceled in the bank records, the SELLER's obligation to deliver the contractual product will end.

 

5.7. The BUYER accepts, declares, and undertakes that if the product is delivered to the BUYER or the person and/or institution at the address indicated by the BUYER after the delivery, and if the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized use of the BUYER's credit card by unauthorized persons, the BUYER will return the contractual product to the SELLER within 3 days with the shipping cost to be borne by the SELLER.

 

5.8. The SELLER accepts, declares, and undertakes that if it cannot deliver the contractual product within the period due to force majeure situations such as the development of circumstances beyond the control of the parties, unforeseen and preventing and/or delaying the fulfillment of the debts of the parties, it will notify the BUYER of this situation. The BUYER has the right to request the cancellation of the order, the replacement of the contractual product with its equivalent, if any, and/or the postponement of the delivery period until the obstacle is removed. If the order is canceled by the BUYER, in cash payments, the product amount will be paid to them in cash and in full within 14 days. In payments made by credit card by the BUYER, the product amount will be returned to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER accepts, declares, and undertakes that it may take an average of 2 to 3 weeks for the bank to reflect the amount refunded to the credit card by the SELLER to the BUYER's account, and the BUYER cannot hold the SELLER responsible for possible delays since this process is entirely related to the bank's transaction process after the amount is returned to the bank.

 

**6. RIGHT OF WITHDRAWAL**

 

6.1. The BUYER may use the right to withdraw from the contract by refusing the goods without any legal or penal liability and without giving any reason, provided that they notify the SELLER within 14 (fourteen) days from the delivery date of the product to themselves or the person/institution at the address indicated, if the distance contract relates to the sale of goods. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiration of the right of withdrawal period, the right of withdrawal cannot be exercised in service contracts where the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. The BUYER agrees in advance that they have been informed about the right of withdrawal by accepting this contract.

 

6.2. The right of withdrawal must be notified to the SELLER in writing by registered mail with return receipt requested, fax, or e-mail within 14 (fourteen) days, and the product must be unused in accordance with the provisions of "Products for which the Right of Withdrawal Cannot Be Used" as regulated in this contract. If this right is exercised:

6.2.1. The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent back with the return invoice issued by the institution. Returns of orders invoiced to institutions cannot be completed without a RETURN INVOICE.)

6.2.2. The products to be returned must be delivered complete and undamaged, with their box, packaging, and standard accessories, if any.

6.2.3. The SELLER is obliged to refund the total amount and return any documents that put the BUYER in debt within 10 days from the receipt of the withdrawal notification, and to accept the return of the goods within 20 days.

6.2.4. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages at the rate of their fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.

6.2.5. If the amount of the campaign limit set by the SELLER is reduced due to the exercise of the right of withdrawal, the amount of the discount used within the scope of the campaign is canceled.

 

**7. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED**

 

7.1. a) Contracts for goods or services whose prices vary depending on fluctuations in the financial markets and are not under the control of the seller or provider.

b) Contracts for goods prepared in line with the consumer's wishes or personal needs.

c) Contracts for the delivery of perishable goods or goods that may expire.

d) Contracts for goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; therefore, the return of these goods is not suitable in terms of health and hygiene.

e) Contracts for goods that are mixed with other

 

 products after delivery and cannot be separated due to their nature.

f) Contracts for books, digital content, and computer consumables presented in the material environment, if the protective elements such as packaging, tape, seal, package have been opened by the consumer after delivery.

g) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement.

h) Contracts for services related to accommodation, transportation of goods, car rental, food and beverage supply, and entertainment or rest for the purpose of spending leisure time, which must be performed on a specific date or period.

i) Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.

j) Contracts for services that have been started with the approval of the consumer before the right of withdrawal expires.

Cosmetic and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs, and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) can only be returned if their packaging is unopened, untested, intact, and unused.

 

7.2. The BUYER can apply their complaints and objections to the consumer problems arbitration committee or the consumer court where the consumer's residence is located or where the consumer transaction is made, within the monetary limits specified in the law.

 

**8. SECURITY-CONFIDENTIALITY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS, AND INTELLECTUAL-INDUSTRIAL RIGHTS**

 

The following privacy rules-policy and conditions are valid for the protection, confidentiality, processing-use of information and communications, and other matters on the WEBSITE.

 

8.1. The necessary precautions for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken in the system infrastructure of the SELLER according to the nature of the information and transaction, within the current technical possibilities. However, since these information entries are made from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions to protect them and prevent unauthorized access by third parties, including measures related to viruses and similar harmful applications.

 

8.2. In addition to and confirming the permissions-approvals given by the BUYER for their personal data and commercial electronic communications, the SELLER may indefinitely or for the period they foresee, record, store in printed/magnetic archives, update, share, transfer, transfer, use, and process the information acquired during the BUYER's membership and shopping on the WEBSITE, for the purpose of providing various products/services and any kind of information, advertisement-promotion, communication, promotion, sales, marketing, store card, credit card, and membership applications, for electronic and other commercial-social communications to be made. This data may also be transmitted to relevant authorities and courts in cases where it is legally required. The BUYER has consented to the use, sharing, processing, and communication of their existing and new information within the scope above, in accordance with the legislation on the protection of personal data and electronic commerce legislation.

 

8.3. The BUYER can always stop the data use-processing and/or communications by reaching the SELLER through the specified communication channels or by following the legal procedures and/or using the rejection right in the electronic communications sent to them. According to the BUYER's explicit notification on this matter, personal data transactions and/or communications are stopped within the maximum legal period; additionally, if they wish, except for those that are legally required to be kept and/or possible to be kept, their information is deleted from the data recording system or made anonymous in a way that will not reveal their identity. If the BUYER wishes, they can apply to the SELLER through the specified communication channels to obtain information about the processing of their personal data, the persons to whom it is transferred, the correction of incomplete or incorrect data, the notification of corrected information to relevant third parties, the deletion or destruction of data, objection to the emergence of a result against them by analyzing the data processed through automatic systems, and the compensation of damage if they suffer due to the unlawful processing of data. These requests will be fulfilled within the maximum legal periods or may be rejected by explaining the legal reason to the BUYER.

 

8.4. All kinds of information and content on the WEBSITE, and their arrangement, revision, and partial/full use, except those owned by other third parties according to the agreement of the SELLER, are the property of the SELLER.

 

8.5. The SELLER reserves the right to make any changes they deem necessary in the matters above; these changes will be effective from the moment they are announced by the SELLER on the WEBSITE or by other appropriate methods.

 

8.6. The privacy-security policies and terms of use of other sites accessed through the WEBSITE apply, and the SELLER is not responsible for any disputes or negative consequences that may arise.

 

**OTHER PROVISIONS**

 

In the event of order cancellations and contract terminations, including those in compliance with the contract and law, if the product price has been collected, the product price will be refunded to the Consumer within a maximum of 14 days in a manner suitable for the payment method used by the Consumer. For example, in credit card payments, the refund will be made to the Consumer's credit card, and the product amount will be refunded to the relevant bank within the same period after the order is canceled by the Consumer. The time for the refunded amount to be reflected in the Consumer's accounts after it is returned to the bank is entirely related to the bank's transaction process, and the SELLER is not responsible for possible delays due to reasons beyond their control (the bank's process of reflecting the refund to the Consumer's account may take approximately three weeks).

 

The SELLER has the right to set off, deduct, and reduce for the amount to be refunded to the Consumer, and if not sufficient, has the right to collect the amount due from the Consumer in accordance with the contract and the law. The Consumer's legal rights in cases where the contract is terminated by the Consumer due to the non-performance of the SELLER's obligations are also valid and effective.

 

The Consumer can submit their demands and complaints regarding the product and sales to the SELLER verbally or in writing by reaching the SELLER through the specified communication channels. As the SELLER, we are pleased to meet the rightful demands and complaints of our Consumer customers. If it is not possible to resolve the issue in this way, the Consumer can apply to the Provincial and District Consumer Arbitration Committees in their place of residence (where they reside) or the SELLER's place of residence, within the monetary limits determined and announced by the Ministry of Customs and Trade each year, and to the Consumer Courts for cases exceeding these limits.

 

The Consumer has been informed about all matters, including the basic characteristics and qualities, sales price, payment method, delivery processes, right of withdrawal, and personal information-electronic communication and reward points conditions, of the Product/Products subject to sale through these Preliminary Information provided that it will form an integral part of the Distance Sales Contract if approved by the Consumer.

 

All explanations and information in these Order-Contract Preliminary Information are valid at the moment the Consumer confirms them on the WEBSITE, and if accepted, they will be binding together with the Distance Sales Contract between the SELLER and the Consumer (BUYER).